Hello, and welcome to Pure FX. We're a specialist currency broker, bringing you cost-effective and secure ways of transferring your money abroad. Not only can you rely on us to offer you our best exchange rate, you can fix your rate for as long as you need to protect your costs.
You will find lots of information relating to foreign currency exchange and money transfers on our website, although ultimately we love talking to clients. So after you've had a good look around, give one of our currency dealers a call. We promise absolutely no hold music or automated menus. Get straight through to the dealing floor to receive open and honest guidance on how you can obtain our best exchange rate.Read more
Watch our welcome video, featuring TV property expert Martin Roberts.Video Library
Find out how fixing your exchange rate can protect you against adverse movements.Video Library
Find out a bit more about who we are at Pure FX, and how we can help you.Video Library
Learn about some of the factors that influence the foreign exchange rates.Video Library
A fast, seamless service with excellent customer information and continuous confirmation of progress.
Michelle as always provides excellent and friendly service she is a real asset to your firm
i found Michelle to be very professional at all times
very friendly and easy to talk to over the phone, much better than going through a bank, excellent service.
Prompt response to questions and situations. Polite and pleasant manner. Clear explanations of issues.
Have used for several years in a personal capacity. Just used for business 1st time & it is just as good! I like speaking to a real human & having the same person every time to deal with.
Oliver, my contact, was very prompt and effective in response and execution, highly professional and user friendly. Cannot fault. Highly recommendable.
Prompt courteous fast service
From start to finish a great service!
Allways answer the phone quickly. Informed UK based staff who listen & understand. Always deal with transactions quickly keeping me informed by e-mail at every stage.We get a far better exchange rate than offered by our bank.
Excellent service from start to finish.would certainly recommend and use again.
All round good communication and good, well competitive, rates.
Quick and excellent service^
Superb customer service and very flexible.
Very good service. I would gladly have ticked 'Excellent' but for the rather speedy explanations which were given on first contact. One should not assume that the customer is pitch-perfect informed about the latest news on currency exchange. Also the nature of a contract based on digitally recorded instruction should be mentionned from the start of the conversation not at the end. See the quote below.
"By virtue of the fact you have authorised us to email your Contract Note, you have already instructed us to purchase or sell currency on your behalf. In addition to digitally recording your instruction it has been deemed as being duly confirmed and accepted by you."
Otherwise, kind and helpful people.
I found Pure FX a fast, efficient and friendly company who processed my purchase & transfer of foreign currency simply and easily without any hassle. The Rates were very good as well.
I was unable to transfer money from a French bank to Australia as an IBAN number is not used in Australia. The bank was not able to offer any other alternative, nor was the receiving company in Australia. I use PureFX monthly for financial transference from UK to France and have always received excellent service, so contacted PureFX to assist me in this impasse. Once again I had excellent service, the exchange rates and costs involved were explained to me and the transaction was completed in 24 hours. I would have no hesitation in recommending PureFX.
Great customer service. Very straight forward and efficient service. Happy customer, thanks.